Tickets

This module allows you to manage tickets on your server.

Features

• Creates a private channel for user and admins only

• Manage maximum amount of tickets user can have

• You can create multiple ticket categories

• Tickets managed using user-friendly environment -> embeds with buttons

• Ping admin role on ticket creation / user response

• Simple .txt transcript when the ticket is closed

Installation

1. Drop unzipped files into /modules

2. Run following command to install required packages pip install chat-exporter

3. Edit ticketsConfig.yml to your liking - don't forget to create the roles and channel categories from config in your Discord server

4. Restart the bot

How to use

To create new embed for ticket creation, use command -ticketsgen

Everything else can be managed using buttons! 😜

Optionally you can use -close command to close the ticket.

Showcase

Ticket creation Tickets in their own category Easy to close, with introductory instructions